Policy

Returns

Due to the nature of goods sold, we can only accept returns for faulty or damaged goods. If you believe the products received are not satisfactory message us via our contact us page. 

Shipping

We ensure that all products are sent via our trusted courier service to ensure the safe and secure delivery of your order. All orders are dispatched with 24-48 business hours from order being placed. 

Domestic delivery time frame 1-3 working days

International delivery time frame 7-14 working days

Due to current global pandemic, please allow an additional 5-7 working days to receive your package for any domestic orders placed. For international orders, we recommend you allow an additional 21-30 days for all packages to be cleared and delivered.   

Goods

All goods are prepared in a safe and secure environment as customer safety is our number one priority and we want to ensure all goods are delivered to the satisfaction of our Just Right Scents family. 

 

As all goods are hand crafted and hand poured to ensure the unique process is matched on every batch created, these products may differ slightly to the images shown for illustration purposes. 

©2020 by Just Right Scents.